Panerai - Non existent after sales service
I own a 4 year old Panerai Luminor GMT.
The barrel/pin holding the strap to the steel case falls out as the locking mechanism has failed.
I live in Thailand where there is just one 'official' Panerai repair shop but they won't touch it under any kind of service warranty.
They tell me I have to pay which they tell me will be just over US $3000.
Surely a watch of this stature is protected by warranty of some kind?
The Panerai website is of no use as I cannot elicit any practical help.
Does anyone have any advice in repairing the watch?
Monetary Loss: $3000.